Lodibet Privacy Policy
Your privacy matters to us. This page explains exactly what personal data Lodibet collects from Filipino players, how we use it, and the steps we take to keep it secure. Please read through this policy before registering or using any part of the platform.
How Lodibet Handles Your Personal Information
What Information We Collect
When you register and use Lodibet, we collect the personal information you provide directly — including your full name, date of birth, mobile number, email address, and your registered GCash or Maya account details. We also collect technical data generated by your use of the platform, such as your device type, operating system, IP address, browser type, and session activity logs. This technical data helps us maintain platform stability, detect unusual activity, and improve the overall experience for Filipino players. We do not collect sensitive personal information such as government-issued ID numbers or biometric data unless you are specifically asked to provide identity verification documents as part of our account review process. All information collected is limited to what is genuinely necessary to operate your account and deliver our services safely and fairly.
Why We Use Your Data
Lodibet uses the information we collect for a set of clearly defined purposes that are directly tied to running the platform for Filipino members. Your registration details allow us to create and manage your account, verify your eligibility to play, and process deposits and withdrawals through GCash and Maya in Philippine pesos. Technical and session data is used to monitor platform performance, investigate any reported issues, and protect all members from fraudulent or unauthorised activity. We may also use your contact details to send you important account notifications — such as transaction confirmations, security alerts, or updates to our terms and policies — but we will not send unsolicited marketing messages without your consent. We do not use your personal data to make automated decisions that would significantly affect your account without human review. If you have questions about any specific use of your data, you are welcome to reach out to our support team at any time.
How We Store and Protect Your Data
All personal data collected by Lodibet is stored on secured servers with access restricted to authorised personnel only. We apply industry-standard encryption protocols to protect data both in transit and at rest, ensuring that your account information and payment details are not exposed to unauthorised parties. Our platform undergoes regular security reviews to identify and address potential vulnerabilities before they can affect members. In the event of a data breach that poses a risk to your personal information, we will notify affected members promptly and take immediate steps to contain and remediate the incident. We retain your personal data only for as long as your account is active or as required by applicable regulations in the Philippines. Once your data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule.
Sharing Your Information
Lodibet does not sell, rent, or trade your personal information to any third party for commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors for GCash and Maya transactions — but these providers are contractually bound to handle your data securely and only for the specific purpose for which it was shared. We may also disclose personal information when required to do so by Philippine law, a court order, or a legitimate request from a regulatory authority. In all such cases, we disclose only the minimum information necessary to comply with the legal obligation. Any third-party service provider we work with is required to maintain data protection standards consistent with this privacy policy. We do not share your data with advertisers or analytics platforms in a way that would allow them to identify you personally.
Cookies and Platform Tracking
Lodibet uses cookies and similar tracking technologies to keep your session active while you are logged in, remember your platform preferences, and help us understand how members navigate the site so we can improve it. These cookies do not contain your financial details or passwords and are not used to track your activity outside of the Lodibet platform. You can manage or disable cookies through your browser settings, though doing so may affect certain features of the platform such as staying logged in between visits. We do not use third-party advertising cookies or cross-site tracking technologies. Our use of cookies is limited strictly to what is needed for the platform to function correctly and securely for Filipino players.
Your Rights Over Your Data
As a member of Lodibet, you have the right to request access to the personal data we hold about you, ask us to correct any inaccurate information, or request deletion of your data subject to any legal retention obligations we must fulfil. You may also withdraw consent for any data processing that is based solely on your consent, without affecting the lawfulness of processing that took place before the withdrawal. To exercise any of these rights, contact our support team directly using the details provided on this page. We will respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data privacy regulations. If you believe your data privacy rights have been violated, you have the right to raise a complaint with the relevant data protection authority in the Philippines. We take all such concerns seriously and will cooperate fully with any legitimate investigation.
Changes to This Privacy Policy
Lodibet may update this privacy policy from time to time to reflect changes in our platform, services, or applicable regulations. When we make material changes, we will notify members through a notice displayed upon login or via the contact details registered to your account. The date at the top of this page will always reflect when the policy was last reviewed. Continued use of the platform after any update has been communicated constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your information is being handled. If you have any concerns about a specific change, please contact our support team before continuing to use the platform.
Common Questions About Your Privacy
Quick answers to what Filipino players most often ask about how their data is handled on Lodibet.
No — Lodibet does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. Your data is used exclusively to operate your account, process transactions through GCash and Maya, and keep the platform secure for all Filipino members. We only share limited data with trusted service providers who are contractually required to protect it and use it solely for the purpose it was shared. If you have concerns about a specific data-sharing scenario, you are welcome to contact our support team for clarification. Your trust is central to how we operate, and we take our data protection responsibilities seriously.
Yes, you have the right to request deletion of your personal data held by Lodibet. To do so, contact our support team directly and we will process your request in accordance with applicable Philippine data privacy regulations. Please note that some data may need to be retained for a period of time to comply with legal or regulatory obligations, such as transaction records required for financial reporting. Once those retention periods have passed, your data will be securely deleted or anonymised. We will confirm the outcome of your request and keep you informed throughout the process.
Payment details associated with your GCash or Maya account are handled through encrypted channels and are never stored in plain text on our servers. Lodibet works only with payment processors that meet industry security standards, and your financial information is shared with them solely for the purpose of completing your requested transaction. We do not store your full GCash or Maya credentials — only the minimum reference information needed to link your account for deposits and withdrawals. Our platform undergoes regular security assessments to ensure that payment data remains protected at all times. If you ever notice an unexpected transaction on your account, contact our support team immediately.
Lodibet will only send you marketing or promotional communications if you have given your consent to receive them. Account-related notifications — such as transaction confirmations, security alerts, and policy updates — are sent as part of the service and are not considered marketing messages. If you no longer wish to receive promotional content, you can opt out at any time through your account settings or by contacting our support team. We will honour all opt-out requests promptly and will not continue sending promotional messages after you have withdrawn consent. Your communication preferences are always within your control.
Questions? We Are Here to Help
If you have any concerns about how your data is handled, or if you would like to exercise your data rights, get in touch with our support team. You can also review our full platform rules or visit the FAQ for more guidance.